🗓️Scheduling
The week builds itself.
- Fixed and flex shifts — set hours, or let the clock decide
- Shift type presets — a recurring shift is one tap, not four fields
- Copy last week forward as a starting point
- Multiple positions, each with its own colour stripe
- Multiple shifts per person per day, including split shifts
- Draft vs published — rebuild a week freely; staff see nothing until you publish
- Day swaps between two people, right on the schedule
- On-schedule alerts — ⚠ can't make it · ⏰ leaving early · needs cover, shown as Unfilled rather than blank
- Export for printing or sharing outside the app
🧠Smarter staffing
Your numbers, not industry guesses.
- Build it for me — the AI drafts the week from availability, positions and your minimums
- Type the schedule you want — describe the week in plain words
- AI memory — standing rules in plain English ("two on counter Saturdays," "Maya prefers mornings"), closed weekdays and specific closed dates. Nothing is inferred behind your back.
- Staffing minimums per day and position, with warnings when a day falls short
- Demand-based staffing — enter your typical sales per day and get headcount suggestions from your real numbers, with where you're a hand heavy and where you're short
- Labour forecast — projected wages plus employer NIB as you build, overtime premium broken out, measured against a budget you set
⏱️Time clock
No more checking cameras.
- One tap from the staff member's own phone
- Multiple punch pairs per shift — breaks, splits, stepping out and back
- Lunch handling — auto-deducted, but the app asks if the break was actually taken; worked through it? The minutes stay paid and you're notified
- Early clock-in guard — paid time never starts before the scheduled start
- Automatic clock-out safety net for forgotten punches, clearly marked automatic
- Clock badge on the schedule showing who's on right now
- Offline clocking — punches queue on the phone and retry until they land; even an overnight-stale login refreshes itself
🛡️Fair & bulletproof
Honest punches, no surveillance.
- Optional geofence with a radius you control
- Distance recorded, location discarded — the app knows "1.4 km away," never where someone was. No location history, no movement maps.
- Nobody locked out of their own shift — if location can't be checked, the punch goes through flagged, and those hours are held until you approve them
- Punches can't be silently erased — append-only on the server; a stale phone's worst case is a visible duplicate, never a deleted morning
- Manager edits are the only way to delete a punch
🧾Timesheet review
Everything checked before money moves.
- Flags what needs attention — missed clock-outs, automatic clock-outs, punches far from the shop (with distance), overlaps and doubles
- Held hours shown in amber, never buried in a total — with one-tap Approve these hours
- Plain-English summary — "I went over this week's clock-ins. Two things worth a look — one I'd sort out before you pay."
- Fix anything directly — correct a clock time, add hours for a missed clock-in
💵Payroll & pay slips
Hours become paychecks. Automatically.
- Weekly, bi-weekly, semi-monthly or monthly pay periods · hourly and salaried staff
- Overtime calculated with the premium broken out
- NIB contributions — employee and employer portions
- Pay slips generate every period, with full history for you and each staff member
- Staff self-serve — download or print their own slips, plus a built-in explainer so deductions make sense without asking you
- Pay review before finalising · bank pay run preparation · export for your accountant
- Import history — past payroll flows into staff pay history and NIB earnings records
🔁Requests & absence
Life happens. Your day doesn't stop for it.
- Time off, sick leave (with sick-slip attachment), shift swaps — to a named person or open to the team
- Absence isn't a request — "can't make it" gets Acknowledge & Find cover, not Approve/Deny: the slot opens, an alert raises, and the cover picker appears in the same motion
- Automatic ask-around — teammates trained for the role are asked immediately, filtered by availability
- Answers land as notifications, tapping straight into the cover picker with every yes already listed
- Partial cover for leaving-early gaps · suggestions ranked by fit
- Leave balances with history, adjustments and maternity claim support
📋Tasks
Nothing falls through.
- Assign to individuals, positions, or the whole team
- Due dates & times, recurring and scheduled tasks
- AI drafting — describe the job, get the task
- Progress reports — partial completion with a note
- File and photo attachments · a focus view for the person doing the work
- Due-time check-in — 15 minutes before it's due, the assignee is asked if something's in the way, and their reason reaches you while you can still do something about it. Asked once, never nagging.
- Archive and history
💬Team chat
One place to talk. No group-chat chaos.
- Direct messages and group threads with reply threading and reactions
- Photos & files — full-screen viewer, save straight to the camera roll
- Voice messages · stickers, including your own custom uploads
- Read receipts and drafts
- Push notifications that deep-link straight into the conversation
- Team-wide broadcasts when everyone needs to know
👥Staff management
Everything about each person, in one place.
- Profiles — contact details, position, pay rate, start date, availability
- Invites by email, WhatsApp or SMS, with tracking and resend
- Self-service password reset and a sign-in help screen
- Granular permissions across ten areas · multiple managers supported
- Former staff records kept — earnings history stays available for NIB claims after someone leaves
- Birthday tracking with reminders
- Retention nudges — "maybe check in with Tess," with the signals behind it and a one-tap message. Suggestions only; no scores, no rankings.
🤝Hiring
The tool sorts. You hire.
- AI job descriptions, editable before publishing · public apply code · resume upload
- AI screening — applicants answer role-appropriate questions: fully automatic, your own custom set, or brief the AI on what matters and approve its questions
- Tiered results with reasons — ⭐ worth interviewing · 🤔 maybe · requirements not met, each with a snapshot, availability, standouts, concerns, and the full answer transcript in their own words
- "AI screening · you decide" on every card — abandoned applications shown honestly, never silently discarded
- Interview invitations, kind declines, one-tap hire that creates their team profile
🇧🇸Documents & compliance
The afternoon-with-a-calculator part, done for you.
- Bahamas NIB forms auto-filled — B80 registration, Med 1 sickness, Med 2 continuation, Med 4 maternity — stamped onto the official blanks with your employer registration number
- Claim packs — the 52-week insurable earnings record assembled from your actual payroll, grouped the way the form expects; works for former staff too
- Employment letters — staff request, you approve, issued on your letterhead
- Digital signature capture · letterhead configuration
- Company policies and staff handbook, editable, viewable by staff
- Document storage and data retention settings
✨HassleRelief Helper (AI)
Ask. The Helper answers with your data.
- Policy questions in plain English — "When is pay day?" "What if I'm sick?" — answered from your policy document, not generic HR advice
- Drafts schedules, tasks, job posts and screening questions
- Business questions about your operation · staffing suggestions from your sales
- Tone adjustment for written communications
- Walks you through the app whenever you're stuck
- Every AI feature can be switched off per business
🔔Notifications that land
Every alert opens the exact screen.
- Push for what matters — messages, shift and clock-out reminders, published schedules, requests and decisions, cover asks and answers, task activity with reasons, punches, birthdays, new applicants
- The bell mirrors it all — a request opens that request, a cover answer opens that shift's picker, an applicant opens that applicant
- Deep links work from a cold start, not just when the app is open
- Per-manager preferences — you choose what fires
📱Platform & data protection
Simple on the surface. Serious underneath.
- Installable app on iOS, Android and desktop — no app store needed
- Works offline — opens with no connection and shows the last-synced schedule
- Real-time updates across every device · app badge counts
- Complete business isolation — every record locked to your business with row-level security
- The cloud is the record — every phone reconciles against it
- Errors speak up — failures name their reason instead of failing quietly
- Multi-language and locale setup · multiple businesses under one account
- Your data is yours — export, account management, deletion
