HassleRelief HR

Privacy Policy

Last updated: 4 August 2026

HassleRelief HR is scheduling, time tracking and payroll software for small businesses. We hold employment information because the software cannot work without it — and we hold as little of it as the job allows.

We do not sell your information. We do not share it with advertisers. We do not build profiles on your staff. The short version: your business's data belongs to your business, and only your business can see it.

Who is responsible for your information

HassleRelief HR is operated from Nassau, The Bahamas. For questions about this policy, or to make a request about your information, contact privacy@hasslereliefhr.com.

Where a business uses HassleRelief HR to manage its staff, that business controls its staff records and decides what to store. We process that information on the business's behalf and under its instructions. If you are an employee with a question about your own records, ask your employer first — they can correct or remove most things directly.

What we collect

Information	Why it exists
Account details Name, email address, password	To sign you in and to send invitations, notifications and password resets. Passwords are stored only as a cryptographic hash — nobody at HassleRelief HR can read your password.
Employment records Position, pay rate, start date, leave balances	To build schedules, calculate pay and produce pay slips. Entered by the employer.
Schedules and time records Shifts, clock in/out times, hours worked	The core of the product. Required to calculate wages and statutory contributions.
Distance from the workplace A number in metres, when geofencing is switched on	To confirm a clock-in happened at work. See "Location" below — this is more limited than you may expect.
Messages and files Team chat, attachments, documents, sick slips	Sent by users to each other within their own business.
Job applications Contact details, resume, screening answers	Submitted by applicants to a specific business that is hiring.
Notification tokens An anonymous device identifier	To deliver push notifications. Contains no personal information and is deleted when you turn notifications off.

What we do not collect

We do not use advertising trackers, analytics pixels or third-party cookies.
We do not collect your contacts, photos, microphone or camera except for a file or photo you deliberately choose to attach.
We do not read your messages for advertising, profiling or model training.

Location

This deserves plain language, because location is where most apps are least honest.

If your employer switches on the geofence, then at the moment you tap clock in or clock out, the app asks your device how far you are from the workplace. It calculates that distance and keeps only the distance — for example "1.4 km away". Your coordinates are discarded immediately and never sent to our servers.

There is no location history. No map of where anyone has been.
Location is never checked in the background, or when the app is closed, or at any time other than a clock-in or clock-out.
If your device cannot get a location, you are not locked out of your shift. The punch is recorded and flagged for your manager to review.
If the geofence is off, the app never asks for location at all.

How your information is protected

Separation between businesses. Every record is tied to one business, and the database enforces that with row-level security. One business cannot read another's data, regardless of what any app or browser asks for.
Encryption. Information is encrypted in transit (TLS) and at rest.
Access within a business. Employers control who can see what through per-area permissions. Staff see their own pay and their own records; pay information is not visible to other staff.
Backups. Taken regularly so your records survive a technical failure. Backups are encrypted and are removed on the same schedule as live data.

Who we share information with

We use a small number of service providers, each handling one specific job:

Supabase — database, authentication and file storage.
Resend — sending email such as invitations and pay slips.
Anthropic — powers the AI assistant features. Content sent for these features is used to produce your result and is not used to train models.

We do not sell personal information, and we do not share it for advertising. We disclose information to authorities only where required by law, and we tell the affected business unless we are legally prohibited from doing so.

How long we keep it

While your account is active — employment and payroll records are kept for as long as the business needs them, and for any period required by law. In The Bahamas, employers are generally required to retain payroll and National Insurance Board records for several years.
After you delete your account — see below.
Job applications — kept until the employer deletes them.

Deleting your account and your information

You can delete your account from inside the app at any time, without contacting us:

Open More
Tap Privacy & data
Tap Delete my account

If you are a staff member, this removes your sign-in, your profile, your messages and your notification settings. Your employer keeps the payroll and time records they are legally required to retain — we cannot delete an employer's statutory records on your behalf, and no software should let us.

If you are a business owner, deleting your business removes everything belonging to it: staff records, schedules, time records, pay history, messages, documents and applications. This cannot be undone. You are offered a full export of your data before anything is deleted.

Deletion takes effect immediately, and copies in encrypted backups are removed within 30 days.

Your rights

Whatever your location, you may:

Ask what information we hold about you
Get a copy in a portable format
Correct anything inaccurate
Ask for deletion, subject to the statutory retention above
Withdraw consent for optional features such as push notifications or geofencing

Most of these you can do yourself in the app. For anything else, email privacy@hasslereliefhr.com and we will respond within 30 days.

Children

HassleRelief HR is workplace software and is not directed at children. We do not knowingly create accounts for anyone under the minimum legal working age in their jurisdiction. Where an employer lawfully employs a young worker, that employer is responsible for obtaining any consent the law requires.

Changes to this policy

If we change this policy in a way that meaningfully affects you, we will notify you in the app before the change takes effect. The date at the top always reflects the current version.

Contact

privacy@hasslereliefhr.com
HassleRelief HR · Nassau, The Bahamas